Shipping Policy
Thank you for shopping with us. We are committed to delivering your order safely and on time.
Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During festive seasons or high order volumes, processing may take slightly longer.
Shipping Timeline
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Metro Cities: 2–5 business days
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Other Cities & Towns: 4–7 business days
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Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before payment.
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Free shipping may be offered on selected products or promotional campaigns.
Order Tracking
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Once your order is shipped, you will receive a confirmation email or SMS with your tracking details.
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You can use the tracking number to monitor your shipment through the courier partner's website.
Delivery Attempts
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Our courier partner will make multiple delivery attempts.
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If the delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed attempts, the order may be returned to us. Re-shipping charges, if applicable, will be borne by the customer.
Incorrect Shipping Information
Please ensure that your shipping address, contact number, and PIN code are accurate while placing your order. We are not responsible for delays or failed deliveries due to incorrect information provided by the customer.
Damaged or Missing Items
If your package arrives damaged or if any item is missing, please contact our customer support within 48 hours of delivery with:
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Your order number
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Clear photos of the package and product
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An unboxing video (recommended for faster resolution)
We will investigate the issue and provide an appropriate resolution.
Delays Beyond Our Control
While we strive to deliver every order on time, delays caused by natural disasters, weather conditions, strikes, government restrictions, or courier-related issues are beyond our control. We appreciate your understanding in such situations.
Contact Us
For any shipping-related queries or assistance, please contact our customer support team. We are happy to help.