Terms & Conditions

Welcome to our website. By accessing or using this website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing, browsing, or purchasing products from our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Products

• We strive to display our products, descriptions, and images as accurately as possible.

• As many of our products are made from natural materials, slight variations in color, texture, size, fragrance, or appearance may occur. These variations are natural and do not constitute defects.

• Product availability is subject to stock availability.

3. Pricing & Payments

• All prices listed on the website are in Indian Rupees (INR) unless otherwise specified.

• Prices are subject to change without prior notice.

• We reserve the right to cancel any order in case of pricing errors or payment issues.

• Payments must be completed using the payment methods available at checkout.

4. Order Acceptance

• Placing an order does not guarantee acceptance.

• We reserve the right to refuse or cancel any order for reasons including product unavailability, suspected fraud, incorrect pricing, or inaccurate customer information.

• If your order is cancelled after payment, the applicable refund will be processed to your original payment method.

5. Shipping & Delivery

• Orders are processed and shipped according to our Shipping Policy.

• Delivery timelines are estimates and may vary depending on courier services and location.

• We are not responsible for delays caused by courier partners, weather conditions, natural disasters, or other events beyond our control.

6. Cancellation, Returns & Refunds

• Orders may only be cancelled before dispatch.

• We do not accept returns on our products due to their natural and consumable nature.

• Replacements are offered only for products received in a damaged, defective, or incorrect condition, subject to verification.

• Please refer to our Cancellation, Exchange & Refund Policy for complete details.

7. User Responsibilities

You agree to:

• Provide accurate and complete information while placing an order.

• Maintain the confidentiality of your account credentials.

• Use the website only for lawful purposes.

• Not misuse, interfere with, or attempt to gain unauthorized access to the website or its systems.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, icons, product descriptions, designs, and other materials, is the property of the website owner and is protected under applicable intellectual property laws. Unauthorized copying, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

10. Privacy

Your personal information is collected, stored, and processed in accordance with our Privacy Policy. By using our website, you consent to such collection and use.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, policies, or practices of such external websites.

12. Force Majeure

We shall not be held responsible for delays or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, pandemics, strikes, government actions, or disruptions in transportation or communication services.

13. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. The updated version will be posted on this page with the revised effective date.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in [Your City, India].

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team through the contact details provided on our website.